Refund policy

We offer a 5-day money-back guarantee on all retail orders.  After 5 days, all sales are considered final.

To request a return, email us within 5 days of delivery. Returned items must be in their original, unopened, and unused condition, accompanied by the sales receipt. Once received and inspected, we’ll issue a refund for the purchase price.

Please note: Shipping, handling and Payment gateway fees are non-refundable.

Final Sale Items
Orders placed with a sale item and or discount of 10% and more are considered final sale and cannot be refund and or returned.

If you have any questions, feel free to contact us at: info@iyushnaturals.com

Holiday Closings

We are closed on all Ontario and Canadian statutory holidays. You’re welcome to leave us a message or send an email during this time — we’ll respond as soon as possible once we resume regular business hours.

Disclaimer

Our soaps are made with pure, natural, and Ayurvedic ingredients, and while allergic reactions are rare, we recommend performing a patch test before full use. Apply a small amount to a discreet area of skin and wait 24 hours. If any redness, irritation, or discomfort occurs, discontinue use immediately.

Our products are formulated for those who appreciate the natural aromas of Ayurvedic herbs. If you are sensitive to strong herbal scents or prefer unscented products, our soaps may not be suitable for you.

Please note:

• These products are not intended to diagnose, treat, cure, or prevent any disease.

• The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

• Always consult with a qualified healthcare provider regarding any medical concerns.

"Due to the artisanal, handmade nature of our soaps, slight variations in color, design, and shape may occur. These minor imperfections are part of the charm of a handcrafted product and do not affect the quality or performance of the soap."

We proudly stand by the quality of our products and aim to create a safe, sensory space where you can experience the healing essence of herbs through our creations.

Site Information

We strive to ensure that all content on this site—including product details, ingredient lists, articles, and store information—is accurate, complete, and up to date. However, we do not guarantee the accuracy or completeness of this information and are not responsible for any errors, omissions, or outdated content. The information provided is for general personal use only, and any reliance on it is at your own risk. It is your responsibility to evaluate the content and verify its suitability. 

We reserve the right to modify, update, or remove any content on the site at any time without prior notice, and it is your responsibility to review changes.